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palmmind
AI-Powered Education Operations

Intelligence Built for Modern Education.

Build intelligent systems that connect students, applicants, faculty, and administrative teams across the entire education journey.

THE PROBLEM

Students should not have to wait for answers about their future.

They want to know which programs are available, how to apply, what documents they need, when fees are due, or where to find support. But education teams manage these questions across admissions offices, websites, email, phone, and disconnected systems. When routine enquiries consume staff capacity, students wait longer and teams have less time for the work that needs human attention.

WHAT IT HANDLES

Everything your education support teams already field.

From admissions enquiries to student services and campus information, handled through one intelligent conversation.

Program, course, and eligibility information
Admission requirements and application guidance
Application status and next-step information
Tuition fees, scholarships, and payment questions
Required documents and submission deadlines
Campus locations, facilities, and office hours
Class schedules, academic calendars, and key dates
Student service and administrative FAQs
Appointment and advisor booking requests
OVERVIEW

Built for the modern education front line.

Give students faster access to information while helping your teams focus on higher-value work.

Captures every enquiry

Every program question, application enquiry, or student request can be captured, qualified, and routed to the right admissions or support team.

Answers from trusted information

Responses are grounded in your approved program information, admission requirements, academic policies, calendars, fees, and institutional knowledge.

Connects students to the right people

Routine questions can be handled instantly, while complex academic, financial, or student matters are routed to the appropriate advisor or administrative team with context preserved.

WORKFLOW

From student enquiry to the right next step.

01

Understand

We map your student journeys, programs, admissions processes, academic services, and the questions your teams handle most often.

02

Connect

We connect the system to your approved academic knowledge, student information systems, CRM, application platforms, scheduling tools, and other relevant systems.

03

Configure

We define what the system can answer, what actions it can perform, and when a student should be routed to admissions, academic, financial, or student support teams.

04

Launch

We deploy across your website and student-facing channels with a controlled rollout, monitoring response quality, enquiry patterns, and escalation performance.

05

Evolve

We continuously improve coverage, update program and academic information, and refine student journeys as courses, policies, schedules, and student needs change.

INTEGRATIONS

Connects to your SIS and admissions CRM.

Slate
Ellucian Banner
PeopleSoft Campus Solutions
Salesforce Education Cloud
Google Calendar
Twilio
HubSpot
Zendesk
Snowflake
Google Cloud
Slack
DocuSign
FERPA-aware student data handling
Secure application data handling
Never issues an admissions decision
Built to scale through peak admissions season
PROOF

Education deployments in the field.

Undergraduate Admissions

A university's admissions office captured significantly more inquiry-to-application conversions after hours.

+34%
After-hours conversions
Graduate Programs

A graduate school cut call center volume during its busiest application weeks.

-41%
Peak-season call volume
International Admissions

An international admissions team now responds to applicant questions across multiple languages without added staff.

6
Languages supported
FAQ

Frequently asked.

Yes. It can be grounded in approved program information, admission requirements, eligibility criteria, fees, academic policies, deadlines, and other institutional knowledge.

Ready for an admissions office that scales with demand?

A 30-minute working session with our solutions team is the fastest way to see how this fits your programs and your admissions calendar.