Live Chat Portal

Live Chat Portal: Seamless Human Intervention Across All Channels

AI-Powered with a Human Touch

We know when your customers need a little more than just a chatbot. Customers can request a live agent at any point in the conversation, and with one click, your team can jump in to provide real-time support.

Our system empowers users to request human assistance the moment they need it. Whether they’re navigating a complex issue or just need that personal touch, we ensure a smooth handoff from bot to human, without breaking the flow of the conversation. No disconnects. No delays.

Exclusive CUstomization

Unmatched Flexibility & Control for Your Business

Adapt to changing needs in real-time

Unlike other solutions that are rigid, our Live Chat Portal is designed with flexibility in mind. Adjust bot-to-human escalation rules based on the urgency, type of query, or customer profile.

Whether it’s your sales team stepping in for high-value clients or your support team handling technical issues, you have full control over when and how human intervention happens.

“Deliver seamless, personalized support with the power to adapt instantly to your customers’ needs.”

Instant Collaboration

Enable live agents to jump into conversations at critical moments, ensuring high-value customers receive the attention they deserve.

Dedicated Support

Conversation Continuity: Seamless Transitions from Bot to Human

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Full Context for Agents

Our portal ensures that no information is lost which provide faster and more accurate support.

Better Customer Experience

Our system keeps the conversation flowing, even when a customer escalates to a live agent.

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