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Client Feedback

Client Feedback

Delivering the Most Intelligent and Effective Chatbot Experiences

To cater our time conscious customers we want to enable by providing all facilities at fingertip, and Palm Mind offering was a very crucial to execute on our strategy by building a world class live chat, and conversational platform. We are excited to meet our customers on Omni-channel platform via Al Chatbot with help from Palm Mind.

Bijaya Shakya CIO, Chaudhary Group

Palm Mind has an expert and experienced team required for Virtual Assistant and we are fully satisfied with their service and support.

Kiran Karki Chief Manager-IT, Nepal Bank

My envision to be the first to introduce Banking website Chatbot in Nepal was realized by Palm Mind team. Their expert insights in to conversational interface was icing in the cake to my vision.

Jiwan Limbu CTO, Laxmi Bank
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Revolutionizing Customer service: CG Elex's Chatbot Integration

CG Digital under the CG Corp Global struggled with an outdated customer service model that could not keep pace with the growing influx of customer inquiries and complaints. This led to prolonged wait times and inconsistent service quality, undermining customer satisfaction. The imperative was to deploy a scalable solution that would deliver instant and precise responses across different channels.

The chatbot was designed to provide customers with quick and accurate responses to their queries. It was programmed to handle a wide range of customer requests, including recommending products, finding product details, checking order status, registering products, filing complaints, checking complaint status, locating physical shops, troubleshooting guides for the products and answering FAQs related to the return exchange policies. The chatbot was also integrated with live chat agents for seamless conversation when needed.

Build Your Custom AI Bot

Kick off your customized AI project with a chatbot trained to your organization data performing actions based on your guidelines now.

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