FAQs

The analytics dashboard offers detailed reports that highlight key performance indicators (KPIs) and areas for improvement. By analyzing these reports, you can identify common user queries, refine your chatbot’s responses, adjust conversation flows, and implement new features to better meet customer needs.

Yes, our analytics platform allows you to access historical data and track trends over time. This feature helps you understand how user interactions and chatbot performance evolve, enabling you to make informed decisions about updates and enhancements.