ABOUT US:
We've Been Thriving in 10 Years
The Tech Area
We are a pioneer of chatbots in Nepal . Our history dates back to 2011 when we started as an outsourcing company catering to various clients across US and Europe .
With the advent of chatbots across the globe, we realized the potential and value it can provide to the business and introduced chatbot in Nepal in 2018.
We are a team of distinguished professionals with several years of experience working for several clients across the globe .
Our aim is to introduce chatbots across every business in Nepal and enhance the customer experience .
Our aim is to introduce chatbots across every business in Nepal and enhance the customer experience .
Our History
We are a pioneer of chatbots in Nepal . Our history dates back to 2011 when we started as an outsourcing company catering to various clients across US and Europe .
Our Mission
To enhance the experience of customers thus leading to overall business growth.
Who We Are ?
We are a team of distinguished professionals with several years of experience working for several clients across the globe.
Provide Highly-Tailored Product Recommendations
Every interaction captured and passed through a data analytics engine provides a basis for effective decision making for business .
- Customer Churn Prediction
- Fraud Detection
- HR Analytics
- Psychological Scoring
- Preventive Maintenance
- Social Media Monitoring
Palmmind Chatbot Different From Others
Machine Learning
With a custom and localized machine learning model we have successfully catered English and Roman Nepali conversations at scale . The model is evolving day by day .
Automated Reminders
With transaction emails , automatic email and notifications your customers are more engaged and realize an enhanced customer experience.
Dashboard
Your every interaction are captured and passed through an analytics engine to provide you with engrossing and highly useful reports and values for organization through custom dashboard.
Dynamic CMS
You are the owner of your own response and the interaction the chatbot has with customer . You can change every aspect of interaction with the CMS at your fingertips .
Omnichannel & Multilingual
No matter where your customers are and and how they interact with business , our system interfaces with every channel eg Facebook, Viber, Whatsapp etc making it a one stop business messaging platform .
Integrations & APIs
There is a seamless integration layer provided which can be integrated with any third party systems helping business automate anything with a conversation interface .
